Refund Policy

We strive to provide high-quality digital eBooks that meet your expectations and deliver valuable content. Please review our refund policy below:

1. Eligibility for Refund:

   • Refunds will only be considered within [30 days] of the purchase date.
   • To be eligible for a refund, you must provide a valid proof of purchase.

2. Grounds for Refund:

   • Refunds will be granted in the following cases:
     • Failure to receive the eBook download link or access information within a reasonable timeframe.

3. Non-Refundable Circumstances:

   • Refunds will not be provided for reasons such as change of mind or personal preference.
   • Refunds will not be granted if the eBook has been accessed, downloaded, or partially consumed.

4. Refund Process:

   • To request a refund, please contact our customer support team at kunbiaderounmu@yahoo.co.uk.  within the eligible refund period.
   • Provide your proof of purchase and a detailed explanation of the issue you encountered.
   • Our team will review your request and respond within a reasonable time frame.

5. Refund Method:

   • Approved refunds will be issued using the original payment method used during the purchase.
   • Please allow 15 business days for the refund to be processed

6. Rights and Obligations:

   • Refunds are solely at our discretion and will be evaluated on a case-by-case basis.
   • We reserve the right to decline refund requests that do not meet the stated refund policy criteria.

Please note that this refund policy applies only to digital eBook purchases made directly from our website. 

We value your satisfaction and aim to address any concerns promptly and fairly. If you have any questions or require further assistance regarding our refund policy, please contact our customer support team.